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Career Reserve

Reserve is Career standby duty. Use it when you want Operations to call you for short-notice flying instead of building a normal itinerary.

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What reserve does

When you go on reserve, FlyHub places you on a standby window. During that window, Operations can call you for a random assignment. A call is not guaranteed. If a call appears, you have a limited response window to accept it. This is the time you have to answer the call, not the time you have to finish the route.

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Duty types

Reserve calls can use different duty types:
  • Long Call: more notice before you need to report.
  • Standard: normal reserve notice.
  • Ready: short-notice reserve.
Ready reserve has the shortest report window. That short window is the deadline to report and start the assignment, not a requirement to complete a long-haul route inside that same window.

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Reserve deadlines

Reserve uses separate deadlines:
  • Response deadline: how long you have to accept the call.
  • Report/start deadline: how long you have to begin the assignment after accepting.
  • Route completion deadline: how long you have to complete the accepted route after starting on time.
The completion deadline is route-aware. FlyHub estimates the route using expected block time, distance, multi-leg turn time, and a completion buffer. For multi-leg calls, the completion deadline covers the whole accepted reserve call, not only the first leg.

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Active flight protection

If you accept a reserve call and start the first leg before the report/start deadline, FlyHub treats the assignment as active. An active reserve flight should not be marked missed just because the original report window expires while you are still flying. Example: if you accept a Ready reserve call with a short report window but the first leg is a 12-hour flight, you only need to start on time. The route completion deadline is extended based on the expected time needed to fly the accepted route. FlyHub can extend an active in-progress reserve deadline in limited chunks while you are still flying, but the extension is capped. Late starts can still be missed.

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Reserve pay

Accepted reserve calls pay a higher hourly multiplier than normal scheduled work. The exact multiplier can depend on the reserve duty type and call details shown in Dispatch. Reserve pay is processed through Career payroll. See Career Payroll and Ledger.

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How to go on reserve

  1. Open Career Mode.
  2. Go to Dispatch.
  3. Open Reserve.
  4. Review the standby terms.
  5. Confirm reserve duty.
  6. Watch notifications during the reserve window.
  7. Accept the call if you want the assignment.
  8. Start before the report/start deadline.
  9. Complete the route before the route completion deadline.

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What reserve calls can include

A reserve call can be:
  • A single-leg assignment.
  • A multi-leg assignment.
  • A route from your employer network.
  • A flight that starts away from your current location.
  • A flight that needs relocation before departure.
If relocation is required, FlyHub can route you through Career Jumpseat. Some reserve relocation is airline-sponsored, meaning the jumpseat fare can be covered by the airline.

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What happens after accepting

After you accept a reserve call:
  • The assignment is created.
  • The reserve call is marked as accepted.
  • The flight is sent toward Calendar scheduling.
  • You schedule and lock the roster like other Career work.
  • You fly it through Career My Flights.
Reserve does not skip Calendar.

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Multi-leg calls

A multi-leg reserve call is treated as one reserve call. If you miss the call because you did not start on time, FlyHub should count that as one missed reserve call for reliability purposes, not one separate miss per leg. If you start on time, continue flying the legs normally and complete the route before the route completion deadline.

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When reserve can be blocked

Reserve can be unavailable if:
  • You are unemployed.
  • You are in training.
  • You have a pending contract.
  • You are grounded.
  • You have unresolved Career flights.
  • Your Career state does not allow dispatch.
Read the lock message in Dispatch. It usually tells you what must be fixed.

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When to use reserve

Reserve is useful when:
  • You want higher pay.
  • You are flexible about where you fly.
  • You can respond during the next few hours.
  • You can start by the report/start deadline.
Reserve is not ideal when:
  • You can only fly a very specific route.
  • You cannot check notifications.
  • You cannot accept within the response window.
  • You cannot start before the report/start deadline.
  • You are trying to plan a fixed real-life streaming or flying session.

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Common mistakes

  • Treating the response window as the completion deadline.
  • Treating the Ready report window as the time allowed to finish a long-haul route.
  • Going on reserve and then ignoring notifications.
  • Expecting every reserve window to generate a call.
  • Accepting a call without checking the origin airport.
  • Forgetting that accepted reserve flights still go through Calendar.
  • Missing a needed jumpseat before departure.