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Inbox

The VA Inbox is the communication center for conversations with pilots and airline management. It can also contain official airline notices, membership decisions, warnings, and operational messages.

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Find a conversation

Use the filters for All, People, Airline, Flights, or Critical. Search conversation text when you know a name or topic, and use Hide read to focus on messages that still need your attention. Open a conversation to read up to the latest 80 messages. A new conversation can be started with an eligible pilot or an airline mailbox that is available to you.

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Send a message

  1. Open or create a conversation.
  2. Write your message.
  3. Select Send, or press Ctrl+Enter on Windows/Linux or Cmd+Enter on macOS.
A message can contain up to 4,000 characters. Use clear, respectful language and keep operational details in the relevant flight or airline context.

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Airline notices and preferences

Airline staff with the required access can publish notices to the appropriate audience. You can mute a conversation, mark conversations as read, or mark all current messages as read. Pilots can choose whether to accept a first message from any active pilot when that preference is available. The inbox also provides block and report actions for unwanted contact. A report should explain the problem in a short description; include only information needed to help moderation.

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Messaging rules and limits

Sending, publishing notices, and managing airline conversations require the corresponding membership or management permission. Realtime updates are delivered for private conversations; if a message does not appear, reload the conversation before sending it again. Conversation titles are limited to 3–160 characters. The report description is limited to 3–1,000 characters. The inbox currently has no archive, edit, or delete workflow for sent messages.

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Empty and error states

If there are no conversations, the inbox explains that there is nothing to show. If your filters match no messages, clear the filters or search text. If an inbox or thread cannot load, retry or reload the page. A blocked or unavailable recipient can prevent a new conversation from being created.