Manage Airline: Rewards
Use Rewards to configure the recognition system for your airline group. This management page is different from the public profile’s Tours & Awards tab: the public tab displays active airline achievements and published tours, while Rewards provides the administrative controls.Open Rewards
- Open an active airline from Airlines.
- Open its profile and select Manage airline.
- Select Rewards.
Configure the recognition system
The workspace can let authorized staff:- enable or disable ranks and achievements;
- create and edit regular or honorary ranks;
- configure the flight and hour requirements for regular ranks;
- define which aircraft a rank can unlock;
- create and edit custom airline achievements;
- choose automatic or manual-by-staff achievements;
- attach or remove an approved badge image;
- grant or revoke honorary ranks, achievements, and manual aircraft access;
- review pilots and their progress;
- search and page through the pilot list.
Configure ranks
Regular ranks are earned automatically when the pilot meets every requirement shown. Configure the required completed flights, required hours, and aircraft-access rules. The pilot receives the highest regular rank for which they qualify. The requirements work together, so a pilot must meet both the flight and hour requirement when both are configured. You can also create honorary ranks and assign them manually. System ranks such as Cadet and Staff Team cannot be removed. Staff Team is assigned automatically to members with an active staff role and cannot be assigned manually. Changing a requirement does not remove a rank a pilot has already earned. Removing a custom rank can recalculate the affected pilots’ regular ranks. You can lock a pilot’s regular rank temporarily; unlocking it resumes automatic evaluation.Create a custom achievement
- Choose Create achievement.
- Enter a name and description.
- Choose Automatic or Manual by staff.
- For an automatic achievement, set a completed-flight threshold, an hours threshold, or both.
- Add an approved badge image when desired.
- Save and activate the achievement when it is ready for the public profile.
Award pilots and manage access
An authorized manager can select an active pilot, review the available progress, and award a manual achievement or honorary rank. Staff can also grant manual access to all aircraft or to a specific aircraft type. Rank access rules can match purpose, size, category, or type and can include explicit exclusions. FlyHub’s general type ratings remain separate from airline Rewards. Awarding, revoking, locking, unlocking, or granting access requires a reason. The reason is kept with the airline’s management history. Before repeating an action, confirm that the pilot is still active and that the reward or access rule is still available. Automatic progress is evaluated as the pilot’s VA activity is recorded and when an automatic rule changes. Progress is shared across the airline group, not limited to one operating airline. There is no separate Recalculate button. The public profile shows an aggregate count of pilots who earned an active achievement, not the recipient list or award date. A pilot’s personal profile is where earned airline rewards, completed tour badges, and general pilot achievements are displayed.Limits and badge images
- Rank names are 2–80 characters and abbreviations are 1–12 characters.
- Achievement names are 2–100 characters.
- Achievement descriptions are up to 2,000 characters.
- Flight and hour thresholds can be as high as 1,000,000, subject to current validation.
- The pilot roster shows up to 25 pilots per page in the workspace.
- Badge artwork accepts PNG, JPEG, or WebP files up to 2 MiB with the proportions and minimum dimensions required by the form.
- A pilot can pin up to eight earned reward badges on their personal profile.